Shipping & Refund Policy

Processing Time: Orders are processed within 1-2 business days.

Shipping Methods: We offer standard and express shipping options.

Delivery Time: Standard shipping takes 5-7 business days, express shipping takes 2-3 business days.

Shipping Costs: Calculated at checkout based on your location and selected method.

International Shipping: Available to select countries. Additional customs fees may apply.

Return Window: You have 30 days from the date of delivery to request a refund.

Condition: Items must be unused, unworn, and in original packaging with all tags attached.

Refund Process: Once we receive and inspect your return, we will process your refund within 5-7 business days.

Refund Method: Refunds will be issued to your original payment method.

Non-Refundable Items: Wellness products, sale items, gift cards, and personalized products are not eligible for refunds due to hygiene and safety reasons.

Exchange Window: Exchanges are accepted within 30 days of delivery.

Eligible Items: Items must be in original condition with tags attached.

Size & Color Exchanges: We offer free exchanges for different sizes or colors of the same product.

Process: Contact our customer service team to initiate an exchange.

Note: Wellness products cannot be exchanged due to hygiene and safety regulations.

If you have any questions about our shipping, refund, or exchange policies, please contact us at cureaura01@gmail.com